Celebrating Mother's Day with Dad

Celebrating Mother’s Day with Dad

For the past 26 years, I’ve celebrated Mother’s Day with my dad – my strong, inspiring, hard-working, and awesomely attentive parent. He’s served as both a mother and father to me since my birth mother was absent from my entire life. Okay, I guess you can break out the tissues if you really need them because things are going to get a little personal here. Let’s take it back, and…Continue reading Celebrating Mother’s Day with Dad

Understanding customer service

Customer Service: The Art of Understanding

We call them when we can’t solve a problem ourselves. We chat with them when we know it’s quicker and less controversial, and we yell at them when we don’t get our way. Who are they? Customer service reps. I’ve worked in customer service for nearly 8 years, from selling newspaper ad space to showcasing restaurant equipment, and now digital publishing. I understand both sides – as the customer and…Continue reading Customer Service: The Art of Understanding

Cambodia, Angkor Wat, Religious Monument

Where in the World? Cambodia Time Travel Preview

Many of my friends and coworkers wondered where I disappeared to when I was unreachable for ten full days. I looked at them, straight-faced with a genuine smile, and answered, “Cambodia.” CAMBODIA?! No one believed me or understood why. It was an unforgettable experience, and I am so grateful we had the ability to take time off as a family.     It’s quite simple: my stepmom grew up in…Continue reading Where in the World? Cambodia Time Travel Preview